Rules for Membership

• Any person wishing to sign up for climbing coaching with the club shall complete and submit the online joining form with personal details and indemnity agreement.

• A parent or legal guardian shall complete the form where the athlete is under the age of 18.

• Fees are due on presentation of invoice. 

• Fees shall not be withheld for any reason whatsoever. 

• Classes not attended are forfeited. 

• Monthly rates are consistent whether there are 4 or 5 weeks in the month.

• Should you be experiencing any financial difficulties please contact us to discuss.

• Services will be considered terminated where fees remain unpaid for more than 60 days after date of invoice.

The club will not coach on the following days:

• South African public holidays.

• Selected long weekends most specifically where a public holiday falls on a Friday or Monday; all our staff are rock climbers and long weekends are in high demand for our coaches to go climbing outdoors.

• December holidays as notified each year.

• Any time that CityROCK is holding a major event, and/or access to gym areas and walls are limited or substantially restricted.

• Some coaches will not be available on certain Jewish holidays, mainly during September.

• Members must adhere strictly to their session times; if a member fails to do this it does not exempt the client from financial responsibility. 

• Appropriate notice within a reasonable time must be provided should you not be attending a class. 

• Sessions missed are not subject to automatic re-scheduling, however, should we be able to accommodate you in an alternative class on another day we will do our best to do so, but this cannot be guaranteed. 

• Persistent absenteeism will lead to your place in a class or time slot being re-assigned.

• In the event of a prolonged illness, injury or holiday, upon request we will suspend your membership for one month. Longer suspensions will lead to your place in a class or time slot being re-assigned. 

• In the event of your coach being absent or unavailable due to sudden illness or circumstances beyond our control, we will endeavour to provide a substitute coach for the lesson, and as much notice as possible will be provided.

• All children up to age 14 must have a parent or guardian present in the gym for the duration of the class. This is also a rule of CityROCK Indoor Climbing Centre. 

• Climbing is strenuous and whilst being coached younger children sometimes lose focus, feel sick, become upset, irritable, tired or hungry, and may need to take a short time out with their parent or guardian. 

• The gym is often very busy and for reasons of safety and security and in case of emergency a parent or guardian must be present in the gym for the duration of their child’s class.

• If your child is ill or coming down with an illness, we ask that you do not bring them to class. 

• All climbers need to be in peak health to perform at their best. 

• This is also necessary for the prevention of the spreading of viruses as climbing holds and ropes are touched by all.

• Bad behaviour will not be tolerated. 

• If a member becomes disorderly, rude, delinquent, disrespectful, acts up, or refuses to obey instructions given by the coach, they will be given a verbal warning. 

• If the behaviour continues after the verbal warning is provided, the athlete will be asked to leave the class. 

• Persistent disorderly conduct will be addressed with the parent or guardian present in the gym.

• Notices and information will be disseminated on the club WhatsApp group, or via email. 

• Should you have anything to discuss regarding your classes or upcoming events, kindly send an email or private message. 

• Please remember that staff are busy with teaching for a large portion of every day and may not be able to take your calls, but your message or email will be responded to in due course.

• When on offer and in stock, the club will provide your first branded training vest or shirt free of charge; any subsequent branded items shall be purchased at the stated cost.

• Whilst it is not compulsory to be worn at each class, we would encourage you to wear the club shirt to your lessons.

• Branded club vests or shirts or hoodies are to be worn at all inter-club league events.

• All climbers must come to class with their own gear, the most basic of which is a harness and climbing shoes. 

• Chalk bag and chalk are recommended, and helmets for top rope or lead climbing competitions are mandatory.

• INSIDEedge Climbing is a resident affiliated club with CityROCK Indoor Climbing Centre. That organisation’s gym rules and conditions for membership are therefore applicable to all staff and members of the club.

• Being a member of INSIDEedge Climbing means you are familiar with and agree to abide by these rules: https://cityrock.co.za/johannesburg/rules-and-regulations/